Privacy

Privacy Notice

Last Updated: June 2026

1. Introduction

Balaena Ltd ("Balaena", "we", "our" or "us") is committed to protecting and respecting your privacy, and to safeguarding the confidentiality, integrity and security of information entrusted to us.

Information shared with Balaena is treated as confidential and is processed in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We maintain appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, loss or misuse.

Please note that communications sent to or from Balaena may contain confidential information intended solely for the use of the intended recipient. Unauthorised use, disclosure, copying or distribution of such information may be prohibited. Whilst Balaena takes reasonable precautions to protect electronic communications and systems, recipients should undertake their own virus and security checks. Balaena accepts no liability for any loss or damage arising from viruses, malware or other harmful code transmitted via electronic communications.

This Privacy Notice explains how we collect, use, store and protect personal information when you visit our website, communicate with us, apply for employment, engage our services, supply goods or services to us, or otherwise interact with our business.

Balaena Ltd
Registered Office: Gaia Energy Centre, Delabole, Cornwall, PL33 9DA, United Kingdom.

2. Who We Are

Balaena operates a number of maritime engineering, ship repair and shipbuilding facilities, including:

Balaena Gibraltar, Balaena Falmouth, Balaena Tyne, Balaena Birkenhead, Balaena Padstow.

For the purposes of applicable data protection legislation, the relevant Balaena company with which you engage is the Data Controller of your personal information.

3. Information We Collect

We may collect and process the following information:

• Name and job title

• Company name

• Email address

• Telephone number

• Postal address

• Information submitted through contact forms

• Employment and recruitment information

• Supplier and customer information

• Website usage information, including IP address and browser information

4. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and requests

• Provide products and services

• Manage customer and supplier relationships

• Process recruitment applications

• Administer contracts and projects

• Improve our website and services

• Comply with legal and regulatory obligations

• Protect our business, employees and assets

5. Legal Basis for Processing

We process personal data where:

• It is necessary for the performance of a contract

• We have a legitimate business interest

• We are required to comply with legal obligations

• You have provided consent where required

6. Information Sharing

We may share personal information with:

• Group companies within Balaena

• Professional advisers

• IT and cloud service providers

• Recruitment providers

• Regulatory authorities and government bodies where required by law

• We do not sell personal information to third parties.

7. Data Security

We maintain appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting or reporting requirements.

9. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Restrict or object to processing

• Request transfer of your data

• Withdraw consent where processing is based on consent

10. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

• You may manage cookie preferences through your browser settings.

11. Contact Us

If you have any questions regarding this Privacy Notice or our handling of personal information, please contact:

Balaena
Email: contact@balaena.com

12. Complaints

If you are unhappy with how we process your personal information, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

13. Changes to this Notice

We may update this Privacy Notice from time to time.

Any changes will be published on this page.